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Whether you have questions about our curated collection, need headphone recommendations, or just want to share your audio journey with us.

Visit Our Store

123 Audio Avenue

Tech District

Kochi, Kerala 682001

Call Us

+91 1234567890

Email Us

hello@phoenix.com

Store Hours

Mon - Fri: 9:00 AM - 8:00 PM

Saturday: 10:00 AM - 6:00 PM

Sunday: 11:00 AM - 5:00 PM

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Frequently Asked Questions

Quick answers to common questions about Phoenix

How do you curate your headphone collection?

Our curation process involves a team of audio experts who carefully select headphones based on quality, uniqueness, and sound excellence. We focus on products that have the power to deliver exceptional audio experiences for music lovers and audiophiles.

Do you offer personalized headphone recommendations?

Yes! We offer personalized headphone recommendations based on your music preferences, usage patterns, and budget. Contact us with your requirements, and our audio experts will suggest headphones that perfectly match your listening needs.

What are your shipping and return policies?

We offer free shipping on orders over ₹500 within India. All headphones can be returned within 30 days of purchase in original condition. We believe every headphone should find its right listener, so we're happy to help with exchanges.

Do you host audio events or listening sessions?

Absolutely! We regularly host audio demonstrations, headphone testing sessions, and music appreciation events. Follow our newsletter and social media for updates on upcoming events where music and technology connect.

Can I sell or trade my headphones with Phoenix?

We have a selective headphone trade program for rare and exceptional models that align with our curation philosophy. Contact us with details about the headphones you'd like to trade, and we'll let you know if they fit our collection.